Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is taught to swiftly attend to all our hosting users’ inquiries and assistance inquiries. Through our ticket system, it will be easy to post your inquiry and a support team representative will go back to to you in only max an hour. Actually, practice proves that the ordinary solution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any issue you might have connected with our offerings. We’ve techs available everyday to deliver assistance whenever required. You’ll be able to the ticket system or drop an email at any moment, or you can grab the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Philosopher hosting has incorporated a comprehensive know–how base into the Control Panel to make sure you acquire important step–by–step guidelines any time. Each section of the Control Panel features its own contextual help area displaying a list of how–to posts. We have also prepared videos to offer you a better idea of the correct way to accomplish any presented process.