1 hour ticket response
Timely support is our paramount priority and that is why we’ve got a team of trained tech support engineers who will be happy to offer a prompt reply to any question that you may have. Just submit your client support ticket from the Control Panel and we will reply within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute customer support ticket response time.
A Topflight Tech Support Service
We have a team of web hosting support technicians who are prepared to respond to all your inquiries whenever you are in need of assistance. The vast majority of our client service team representatives have several years of experience in the hosting realm, which means that you can constantly count on fast and accurate answers to your inquiries.
An Easy–to–Browse Help Section
To help you get a quick tip on how to use a specific service, we have integrated a truly user–friendly Help Center section in the Control Panel. You can browse through a big selection of web hosting account administration articles and website administration articles, have a peek at our F.A.Q. database or check out our educational video tutorials.